Terms of Service
Last Updated: September 23, 2025
Welcome to LeadTrail Marketing. By accessing or using our website, services, or marketing platforms (“Services”), you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using our Services.
1. Services Provided
LeadTrail Marketing provides marketing solutions including but not limited to:
- CRM setup and automation
- Social media management
- Advertising campaign management (e.g., Google Ads, Facebook Ads)
- Website design and SEO
- Virtual assistant and support services
The scope of services for each client will be outlined in their proposal, contract, or subscription agreement.
2. Eligibility
You must be at least 18 years old and able to enter into legally binding contracts to use our Services.
3. Accounts & Responsibilities
- Clients must provide accurate and complete information when setting up accounts with us.
- Clients are responsible for providing necessary assets, approvals, and access in a timely manner.
- Delays, underperformance, or campaign failures caused by missing information, approvals, or access from the client are not the responsibility of LeadTrail Marketing.
- You agree not to use our Services for unlawful or prohibited purposes.
4. Payments & Billing
- Services may be billed on a subscription, retainer, or project basis, as specified in your agreement.
- Setup fees, subscription fees, and ad spend are due as agreed.
- Third-party platform costs (e.g., ad spend, hosting, CRM licenses, domains) are billed directly by those providers and are separate from our management fees.
- Late payments may result in suspension of Services until balances are cleared.
5. Cancellations & Termination
- Monthly services renew automatically unless canceled with at least 14 days’ written notice before the next billing cycle.
- Either party may terminate Services if the other party breaches these Terms.
- Upon termination, all outstanding fees remain payable.
- Clients must also check their individual contract for any specific cancellation clause, which will govern if different from the above.
6. Intellectual Property & Ad Campaigns
- All content, strategies, and materials created by LeadTrail Marketing remain our property until full payment is received.
- After payment, clients receive the right to use the deliverables for their business.
- Advertising campaigns, ad accounts, and related assets created and managed by LeadTrail Marketing remain under our control until services are terminated and balances are paid in full.
- Upon termination, we reserve the right to pause, disable, or delete campaigns we created unless otherwise agreed to in writing. A transfer fee may apply if the client wishes to retain ownership of campaigns.
- You may not reproduce, resell, or distribute our proprietary methods without written consent.
7. Confidentiality
Both parties agree to keep confidential information private, including customer data, campaign results, and business strategies, except when disclosure is required by law.
8. Data & Lead Handling
- Client data, including leads captured through campaigns, will be stored in the CRM or platform provided.
- LeadTrail Marketing is not responsible for the client’s internal handling, misuse, or lack of follow-up with leads once delivered.
9. Refunds & No Guarantee of Results
- All fees paid are non-refundable unless otherwise stated in writing.
- Marketing results vary by industry, market conditions, and other factors. LeadTrail Marketing makes no guarantee of specific results, including but not limited to sales volume, ROI, or rankings.
10. Limitation of Liability
- We are not responsible for third-party platform issues (e.g., Google, Meta, hosting providers).
- Our liability is limited to the amount paid for Services in the three (3) months preceding a claim.
11. Indemnification
You agree to indemnify and hold harmless LeadTrail Marketing, its employees, and contractors from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
12. Suspension of Services
We reserve the right to suspend or terminate Services immediately if:
- Payments are not received on time.
- The client engages in abusive, unlawful, or unethical practices.
13. Portfolio Rights
LeadTrail Marketing reserves the right to display non-confidential results, designs, or campaigns as part of our portfolio or marketing materials, unless the client requests otherwise in writing.
14. Modifications
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services means you accept the changes.
15. Governing Law & Dispute Resolution
- These Terms are governed by the laws of the State of New York.
- Any disputes shall first attempt resolution through mediation.
- If unresolved, disputes will be handled in the courts of Nassau County, NY.
16. Contact Us
For questions about these Terms, please contact us:
LeadTrail Marketing
Email: [email protected]
Phone: [Insert Contact Number]